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Business process improvement projects can range from around £500 to £5,000, depending on what needs doing. That is a broad range, so it helps to understand what sits behind the price. Reviewing one awkward process and recommending changes is a different job from...
After a discovery call, a small business needs to capture the key notes, clarify the prospect’s problem, check the scope, update the CRM or lead tracker, prepare a proposal that reflects the conversation, set a follow-up date and make the next step clear. This stage...
In many cases, you do not need a CRM straight away. You need a better follow up process first. When leads go cold, quotes do not get chased, customer conversations sit in too many places, and nobody knows what should happen next, the real problem is usually not...