by Juli Forrest | Sep 4, 2026
Case Study From Overwhelm to Scalable Growth: Creating Capacity for Sustainable HR Business Expansion Summary Before working with Connxess, this growing HR consultancy was overwhelmed by admin, marketing, and day to day demands, leaving little time for growth. Admin...
by Juli Forrest | Sep 1, 2026
A virtual assistant usually provides remote help with specific tasks, such as diary management, inbox support, research or data entry. An outsourced back-office partner may complete many of the same tasks, but is more likely to take responsibility for an area of the...
by Juli Forrest | Sep 1, 2026
Has your business outgrown the way you are running it? A business can keep growing while the way it operates stays almost exactly the same. Eventually, the methods that worked perfectly well at the beginning can start making the business harder to manage. Most small...
by Juli Forrest | Jul 20, 2026
After a discovery call, a small business needs to capture the key notes, clarify the prospect’s problem, check the scope, update the CRM or lead tracker, prepare a proposal that reflects the conversation, set a follow-up date and make the next step clear. This stage...
by Juli Forrest | Jul 6, 2026
When your business grows, the background work gets louder When a small business grows, the back-office work needs to grow with it. More enquiries, clients and opportunities usually mean more follow-up, admin, CRM updates, customer communication, onboarding, content...
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