Looking for a

Virtual Personal Assistant

You Can Rely On?

Get expert support with admin, emails, content, customer service and more – so you can focus on the work that really matters.

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Trusted by small businesses across the West Midlands and beyond.

Hi, I’m Juli and I’m here to make your day easier.

Running a business is rewarding but the admin, follow-ups, and marketing can drain your time and energy fast. That’s where I come in.

At Connxess, we provide personal, practical support that feels like having your own in-house assistant without the overheads.

Whether you need someone to keep your inbox tidy, sort your social media, or streamline customer touchpoints, you’ll get a dependable pair of hands and peace of mind from day one.

Here’s What a Virtual Personal Assistant Can Take Off Your Plate

  • Email and diary management

  • Client comms and follow-up

  • CRM updates and automation

  • Invoicing and basic admin

  • Content planning and creation

  • Customer service and onboarding

Not sure what to outsource? The calculator will tell you.

Problem

Wasting hours on admin, emails, and systems is holding you back from growing your business and serving your clients.

Solution

Virtual assistant support takes care of your admin, systems, and client tasks so you can focus fully on growing your business.

Benefits

More time, less stress, better organisation, and a business that runs more efficiently every day.

Steady – £150/month

For when you need things to tick along smoothly.

  • Diary & inbox management

  • Travel bookings & appointments

  • Task reminders & light admin

  • Document formatting & filing

Best for:
Sole traders, consultants, or busy professionals who want consistent support with day-to-day admin and no longer want to waste hours in their inbox.

Additional hours: £50/hour

 

Streamlined – £320/month

For when things are growing and you need your time back.

Everything in Steady, plus:

  • CRM updates and contact tagging

  • Social media scheduling or email prep

  • Client onboarding or customer follow-up

  • Process improvement & light automation

Best for:
Small businesses ready to streamline operations, nurture leads, and keep clients happy without getting buried in the details.

Additional hours: £45/hour

Synchronised – £545/month

For when your support feels like part of the business.

Everything in Streamlined, plus:

  • Customer journey audits and recommendations

  • Project management support

  • System reviews & automation setup

  • Monthly planning calls & KPI check-ins

Best for:
Established business owners and entrepreneurs who want a proactive partner to handle operations, improve client experience, and drive sustainable growth.

Additional hours: £40/hour

Not sure which package is right for you?

What You Can Expect with Every Package

Our clients don’t just get admin support. They get a proactive, thoughtful partnership built on care, consistency, and clear communication.

Every package includes:

A UK-Based, Personal Touch

You’ll always work with a named Connxess associate based in the UK. No outsourcing overseas. We take time to understand your way of working and become a true extension of your team.


Clear Communication and Transparency

We keep you in the loop with shared task trackers, regular updates, and response times you can rely on. No chasing. No guessing.


Expertise That Adds Value

With over 25 years of business support experience, we bring smart, strategic solutions. From workflow improvements to CRM recommendations, we’ll suggest what works and help you stay ahead.


A Culture of Care and Diligence

We listen carefully, work with precision, and always take pride in the quality of what we deliver. Every task is completed with care and attention to detail.


Built-In Flexibility

Business can be unpredictable. That’s why we include a one-month rollover for unused hours on every package, giving you space when you need it most.


Collaboration That Feels Seamless

You’ll get regular check-ins, shared workspaces or tools, and a team that’s open to feedback. We adjust to how you work best so everything runs smoothly.

We’re committed to making things easy, efficient, and enjoyable. The best results happen when we work closely with our clients. You can view our full Customer Charter here to see how we work best together.

 

Connxess Award win #SBS

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