Our Services
What We Do: Smarter Business Support That Saves You Time & Money
Running a business is demanding. Between managing emails, keeping up with marketing, and handling customer enquiries, it’s easy to get bogged down in admin instead of focusing on growth and profitability.
At Connxess, we provide expert outsourced support to help businesses like yours run more efficiently. Our services are designed to save time, reduce stress, and enhance customer experience without the cost and hassle of hiring in-house.
We specialise in:
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Business Administration – Automating and streamlining day-to-day tasks so you can focus on strategy.
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Marketing Support – Creating, managing, and optimising your marketing efforts to attract the right audience.
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Customer Service Solutions – Ensuring your customers receive top-tier support that builds loyalty.
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CRM Setup & Optimisation – Implementing and improving CRM systems that help you manage leads, nurture relationships, and drive growth.
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Business Systems & Automation – Designing smarter workflows and integrating the right tools to boost efficiency and scale your operations.
Outsourced Business Administration
Problem: Managing business operations is time-consuming, draining resources and causing inefficiencies.
Solution: We take care of time-consuming admin so you can focus on revenue-generating tasks.
Benefits: Increased efficiency, reduced costs, and smarter workflows.
Areas of support include:
Inbox & Email Management
Calendar & Appointment Scheduling
Document & Data Management
Process Automation & AI Integration
CRM & Database Management
Marketing & Content Support
Problem: Effective marketing takes time, consistency, and expertise, Something many business owners don’t have the bandwidth for.
Solution: We help businesses create compelling content, attract leads, and maintain brand visibility.
Benefits: Better engagement, more leads, and a stronger online presence.
Areas of support include:
Social Media Management
Email Marketing & Newsletters
Lead Generation & Nurture Campaigns
SEO & Blog Content Writing
Website & Landing Page Copy
Customer Service & Client Journey
Problem: Poor customer experience leads to lost sales, negative reviews, and reduced client retention.
Solution: We improve customer touchpoints through smart automation, AI-driven responses, and expert human support.
Benefits: Enhanced customer satisfaction, improved brand reputation, and repeat business.
Areas of support include:
Live Chat & AI Chatbots
Client Onboarding & Follow-Ups
Customer Enquiry Handling
Customer Journey Mapping
Problem: Poorly managed or outdated CRM systems lead to missed leads, duplicated work, and lost sales opportunities.
Solution: We set up, streamline, and optimise your CRM so it works the way your business needs—saving time and improving follow-up.
Benefits: Better lead tracking, improved customer relationships, and a CRM that grows with your business.
Areas of support include:
CRM Discovery & Platform Selection
CRM Setup & Data Migration
CRM Automation & Integration
Dashboard & Reporting Setup
Training & Adoption Support
Problem: Manual processes and disconnected systems cause delays, errors, and overwhelm for you and your team.
Solution: We create streamlined workflows and smart automations that save time, reduce admin, and boost performance.
Benefits: Greater efficiency, smoother operations, and more time to focus on strategic growth.
Areas of support include:
Workflow Mapping & Process Review
Automation Build & Setup
System Integration & Tool Connections
Tech Stack Review & Optimisation
AI-Enhanced Task Management