Clear, Fair, and Focused on Value

We know that when you are thinking about outsourcing, one of the first questions on your mind is “how much will it cost me?” At Connxess we believe pricing should never feel like a mystery. You deserve to know exactly what you are paying for, what makes prices go up or down, and how to choose the right level of support for your business.

This page is here to answer the questions we are most often asked about pricing, so you can feel confident about making the right decision for you and your business.

What drives costs up in outsourcing?

There are times when the price of outsourcing will be higher and it usually comes down to the level of expertise and resources that are required. If you need us to set up and manage a CRM system, design a marketing campaign, or create a tailored process that is unique to your business, this takes more specialist skill and more time.

Urgency also plays a part. If you need something turned around very quickly, we may need to prioritise your project over others which can affect the cost. The same applies when the scope of work is large or complex. For example, managing a one-off mailing list is very different from running an ongoing, multi-channel content plan.

What helps bring costs down?

The good news is that there are many ways to keep costs manageable. One of the biggest is by choosing a regular retainer. When you book support each month you get better value than paying on an ad hoc basis.

Another way is through efficiency. As we get to know your business and streamline your processes, we naturally become faster and more effective which saves you money. Automating repetitive tasks also reduces ongoing costs and frees up even more of your time.

And finally, when you outsource the right things, you get the best return on investment. Passing over the tasks that eat into your billable hours means you stay focused on the areas that directly grow your business.

Why are some providers more expensive?

You might wonder why another company charges a lot more for what seems like the same service. Often it comes down to overheads. Larger outsourcing companies tend to have more staff, more offices and more costs to cover, which is reflected in their pricing. Some agencies also focus only on big corporate clients which means their fees are set at a different level.

At Connxess we have kept our structure lean and flexible. This allows us to provide expert-level support without the unnecessary costs being passed on to you.

Why are some providers cheaper?

On the other end of the scale, you may see providers who look much cheaper. While that might seem appealing at first, it usually comes with trade-offs. It can mean less experience, limited availability when you need them most, or inconsistent quality of work. Sometimes the advertised price does not include everything and you only discover hidden extras later.

We have had many clients come to us after trying the cheapest option first. They quickly realise that what looked like a saving often ends up costing more in lost time, rework and frustration.

Where do our prices fall?

We place ourselves in the middle ground. We are not the cheapest but we are not the most expensive either. We focus on giving you genuine value for money, balancing affordability with the level of expertise and care that makes a real difference to your business.

Our pricing typically looks like this:

• Ad hoc support from £35-50 per hour (minimum five hours)

• Monthly retainers from £250 per month, tailored to your needs

• Specialist projects such as CRM onboarding, marketing campaigns or client journey mapping quoted individually based on scope

We will always talk openly about pricing with you from the very beginning. No hidden costs. No surprises.

Is it worth it?

We believe the answer is yes. Our clients regularly tell us that outsourcing with Connxess has given them more than just hours back in their week. It has given them breathing space. It has reduced their stress. And it has allowed them to focus on growing their business instead of being buried in admin.

On average our clients save between ten and fifteen hours every week by outsourcing. That is time they now spend on revenue generating work, developing their teams or simply enjoying a better work life balance.

Outsourcing is not just about saving money. It is about creating more capacity in your business and in your life so you can focus on what matters most.

Ready to find out what outsourcing could mean for you?